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Booking Information
HOW
TO BOOK
"I'm
interested - what next?"
This is where we'd like to chat
to you (and we hope you'd like to chat to us!)
Much as we love our hi-tech comms, we feel it's
important at this point to make personal contact - either by phone
or email. We don't have an online "sign-up" screen, that's
not going to tell us anything about you, nor will you have the
chance to ask us any questions you might have.
So - pick up the phone and call us! -
Booking procedure:
We
will hold an option for one week whilst you decide if you would like
to confirm a booking. After a week, it will cancel automatically
unless otherwise agreed.
To
confirm your place, a 50% deposit is required plus a signed charter
contract. This can be paid with PAYPAL CREDIT CARD SERVICES, BANK
TRANSFER., Bank Check . Balance
is required 90 days before departure. We reserve the right to cancel
bookings not fully paid at this time.
Cancellation
policy:
1)
Cancellations 6 months before departure are refunded in full.
2)
Cancellations between 3-6 months before start of trip are refunded in
full, less a €100 per person administration fee.
3)
90 – 45 days before departure, 50% of total cost is refunded.
4)
45 days before departure, no refunds.
Chandler
Charters will always attempt to rebook any last minute
cancellations, and according to our discretion, may offer a future
trip credit or refund up to the amount we have recovered.
We always do our very best to help out if factors arise out of your
control, and given enough notice, frequently are able to do so.
However, please understand that if you cancel at short notice for
whatever reason and we cannot rebook your space, then we must
adhere to our cancellation policy as above.
We strongly recommend you take
out travel insurance.
Booking
changes
We will always do our best
to accommodate requests for date changes, given suitable availability.
There is no charge for this.
Personal
responsibility
A sailboat offers limited
personal space; an easy-going, cooperative team spirit and respect for
others on board are essential to the enjoyment of all.
We reserve the right to terminate the vacation of any client who
refuses to comply with instructions from Chandler Charters staff; or
whose behavior is deemed to be causing distress, damage, danger or
annoyance to other clients. Upon such termination, our responsibility
for your vacation ceases and we shall not be liable for any extra
costs incurred.
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